ITAM - CSAM Certification (US-EN-3837)

Instructor-Led Course - Exam Included View Schedule REGISTER What is included in the course: Explore the Course CSAM Course Manual CSAM Course Presentation CSAM instructor daily presentation and interaction with students – administered in-person or online CSAM Comprehensive Online Examination (This is necessary for achieving CSAM Certification) Course Information Price Course Objectives Course Content Exam Information Course Delivery Group discounts and private corporate courses are available. CONTACT US Course Information Audience This course exposes students to numerous concepts within IT Asset Management that are relevant for both direct application and as a means of discussion for those who are implementing, management and direction ITAM initiatives within their organizations. Prerequisite None Duration 1 day Dates Refer to the session dates below Schedules Session: 8:30 a.m. - 12:00 p.m. | break | 1:00 - 4:30 p.m. EST The learning platform is accessible 24/7 Technical support and pedagogical assistance are available Monday through Friday from 9:00 am to 5:00 pm at 1.877.770.6699, or by email here Location Video conference course on Teams or Zoom. We accommodate students with special requirements. Simply click on the following button to fill out the form and we will contact you to understand your needs and make arrangements. CONTACT US Price Course Price Price of the online training, including the exam: 1790,00 Group Discount Available Upon Request Do you have a group that would like to take this training? We offer a discount for groups of two people or more for public courses. Also, we can provide this course to a private corporate group with a discount. For private classes, this course can also be offered over 6 half-day sessions. Finally, IT Chapter alumni enjoy a 10% discount for all instructor-led courses Simply call us, chat with us, or email us and we will contact you to make sure your learning needs are met Call us Email us 1.877.770.6699 Click here Course Objectives As with all IAITAM courses, CSAM has the same primary objective of providing IT asset management professionals with the knowledge to implement effective software asset management, automation and centralization best practices in their daily work. This leads to a higher return on investment (ROI) on purchased or subscribed software; mitigated compliance risks and increased overall productivity. The goal is for ITAM professionals to analyze how software management is performed in their organization, and then ask themselves how to effectively improve any software asset management program in place in their organization. They will then create a more mature SAM program that meets the business expectations of the organization. At the end of the CSAM course, students will have acquired the knowledge to be able to: Understand how a software asset management program is organized; Evaluate the functional areas that need to support the software asset management program; Understand the organizational requirements analysis of a software asset management program; Evaluate and apply software asset management processes; Demonstrate appropriate approaches to improve a software asset management program; Create a roadmap and policies for the software asset management program Course Content Content Summary of the Course During this course, you will learn best practices in Software Asset Management, the “when” and “why” to question whether something should or shouldn’t be done, how to clearly identify goals and how to quantify success with metrics. Software Asset Management (SAM) is the set of business practices that support the use of software within an organization and frequently involves a new view on how and why software traverses throughout the organization. SAM is currently considered a necessary business function by many organizations who view Software Asset Managers as key contributors to their overall organizational success. Some of these goals include: Reducing Risk Increasing Accountability Uncovering Savings Gaining Control of the IT Environment What is in it for you? You will learn about: How to appraise the architecture for an IT software asset management program. How to evaluate an organization’s functional areas in the support of the IT software asset management program. How to analyze organizational requirements for an IT software asset management program. How to evaluate and apply the IT software asset management processes. How to demonstrate approaches to improving an IT software asset management program. How to create an IT software asset management program roadmap and policies. Course Plan The Scope of Software Strategic License Management Software Harvesting License Documentation The Right to Audit Proactive vs. Reactive SAM Developing Goals Savings Opportunities ITAM Compliance Audit Letter Examples of License Data Documentation Compliance Enforcement Understanding the EULA Due Diligence for Compliance The Art of Negotiation Ts & Cs Advice ITAM Automation Selecting a Discovery Tool ITAM Repository Hardware & Organizational Impacts Exam Information Multiple choice format, open book 100 questions per paper Pass mark is 85% 3 hours duration The exam can be taken within 28 days after completing the course Course Delivery Monitoring and Evaluating Results Follow-up of the Execution IT Chapter certificate of participation (downloadable) mentioning the course title and the duration will be available to participants immediately upon completion of the course Students will be able to download the actual certificate from the examination institution portal within 48 hours upon successfully passing an exam Assessment of Results Individual collection of the trainee's expectations Self-evaluation questionnaire at the beginning and end of the course Continuous evaluation during the session via quizzes at the end of each module Delivery of a certificate at the end of the training (upon request) Satisfaction survey at the end of the course Learning Management System Teaching methods Participant's manual in secure PDF format (provided by IT Chapter). Short videos of the trainer available online (asynchronous) 7 x Checklists. Syllabus. Assessment of the participant's needs and profile prior to the training. Theoretical input grouped into different modules. Quizzes, knowledge tests and validation of acquired knowledge. Educational sequences grouped into different modules. Individualized access thanks to a login and a password per learner, allowing control and evaluation by the pedagogical guides from a platform specially designed for e-learning. Technical means The e-learning platform is the tool that allows the participant to complete his preparation. The entire training content is divided into modules. Access to the training material is possible upon registration, in a fast and efficient way. Access to the platform is obtained after creating an account. The training content is accessible from the platform from several types of devices such as computers, smartphones (iOS and Android), tablets and other smart devices. The learning platform allows you to attempt the mock exams, quiz, see the results, progress, complete surveys and download the certificate of participation. It also allows you to chat with the trainer Educational Reference and Trainer The course is under the responsibility of IT Chapter training department and can be reached by email at contact us The trainer is accredited by the respective accreditation body and can be contacted here